Skip to content
InkBags
Menu

HP FI-1000 platform · Printware / iJetColor (USA)

Printware / iJetColor iJetColor Pro PXG printhead repair and nozzle recovery

Packaging-oriented member of the iJetColor Pro series using the HP FI-1000 fixed imager, launched at PackExpo 2021.

Send a nozzle test printInk for this machine

Printware / iJetColor iJetColor Pro PXG — printhead and engine specification

Knowing exactly which engine is inside the machine matters: parts and recovery procedures do not transfer between printhead families, even when both are HP thermal inkjet.

MachineiJetColor Pro PXG — Printware, USA
Print engineHP FI-1000 Fixed Imager
Print width297 mm / 11.7 in
ResolutionUp to 1200 dpi
InkHP pigment, CMYK
Typical applicationShort-run packaging, bags, boxes, specialty substrates

What failure looks like on a iJetColor Pro PXG

  • Sector loss showing on every piece across a packaging run.
  • Nozzle plate contamination from coated and specialty packaging substrates.
  • Colour drift on a single channel after a substrate change.
  • Recovery cycles restoring nozzles only briefly before they drop out again.
Photograph or scan the nozzle test print before you run any more recovery cycles. Repeated aggressive purging on a head that has already dried out can turn a recoverable fault into a replacement.

How we approach a iJetColor Pro PXG printhead

Note 1

The PXG runs a wider variety of substrates than the envelope-focused 1175P, so we ask what was on the machine when the fault appeared — coating transfer from specialty stock is a distinct failure mode from ordinary drying.

Note 2

Nozzles that recover after a purge and then drop out again within a short run point at a supply-side restriction rather than at the head, and we test the ink path accordingly before quoting head work.

Note 3

Because the PXG shares the FI-1000 engine with the rest of the family, parts and recovery procedures are common — what differs is the contamination profile from packaging substrates.

What the service covers

Diagnosis

Failure-mode identification from the nozzle test print, plus a straight answer on whether recovery is realistic.

Nozzle recovery

Deep flushing of the ink path and restoration of blocked nozzle areas, using procedures matched to the failure mode.

Ink system service

Capping, wiping and supply-side inspection — the parts that usually caused the head failure in the first place.

Parts and ink

Replacement printheads where recovery is not viable, plus original and compatible ink so the machine can go straight back into production.

Pricing and turnaround are quoted per case, because both depend on the failure mode and on whether the ink delivery system needs work as well. Send the nozzle test and you get a scope and a price before anything is dismantled.

Printware / iJetColor iJetColor Pro PXG printhead FAQ

Nozzles come back after a purge and then fail again. Is the head faulty?

Often not. Nozzles that recover and then re-fail within a short run usually indicate a restriction upstream of the head — a filter, a line, or a supply pressure problem — rather than head damage. Replacing the head in that situation does not fix the fault.

Do you also supply pigment ink for the PXG?

Yes, both original HP and our compatible pigment ink for FI-1000 machines. Volumes and pricing on request.

Get a diagnosis for your iJetColor Pro PXG

Send a nozzle test print and a short description of what the machine was doing when the fault appeared. We come back with the likely root cause, whether it is recoverable, and what it costs.

Request a diagnosisEmail info@inkbags.com

Other machines we service

HPHP FI-1000 printhead repairThe 297 mm HP Fixed Imager 1000 printhead itself — the part that fails in every FI-1000 based machine, whatever badge is on the front.Boxmaking Machinery GmbH (Germany)BM300 printhead repairSingle-pass packaging press built directly around the HP FI-1000, printing bags, boxes, mailers and envelopes at up to 27 m/min.Printware / iJetColor (USA)iJetColor Pro 1175P printhead repairHigh-speed envelope and direct-mail press built on the HP FI-1000, launched by Printware in 2020.

See all machines on the printhead repair overview.